Is FatBeats.com representative of the stores?

FatBeats.com acts both as a portal of information about the company, and as an independent online retail store. While we are under the same umbrella as the retail stores in New York, Los Angeles, and Amsterdam, FatBeats.com is a separate retail company, operating from Fat Beats headquarters in Brooklyn, NY. While our catalog online is very similar to the stock carried in our stores, items and prices may vary slightly.

Similarly, we cannot ship from our locations in Los Angeles or Amsterdam, nor can we have orders picked up at the store. Information on all of our retail locations can be found on our LOCATIONS page.

Gift certificates are available at all Fat Beats retail locations, but unfortunately not yet available for FatBeats.com.

Can I place my order by phone, fax, or mail?

Currently, we only accept orders through the website

At the present time, we only accept credit card payments from a valid VISA, MasterCard or American Express card. While we hope to add capability soon, we currently do not accept Paypal.

For orders within the continental U.S., we use UPS. We ship internationally through the United States Postal Service.

At the present time, we only accept credit card payments from a valid VISA, MasterCard or American Express card. While we hope to add capability soon, we currently do not accept Paypal.

Yes. We ship internationally via the United States Postal Service. Internet retail businesses are very vulnerable to fraud, so for first time customers, we often need you to take an extra step to verify your address as a means to activating your account. Unfortunately, we can only know if this is necessary after your order is placed, and all additional information and instructions will be given at that time.

All domestic orders are sent out by UPS. East coast should take approximately between 1-3 business days, midwest 3-4, west coast 4-5. International orders shipped by air should take about a week or two. As our catalog is very extensive, our stock rotates just like any record store, and sometimes there are delays to restock certain items. If there is particular urgency with your order (e.g. DJ gig, gift), please tell us all about it in the comments section when placing your order. We do our best to keep all of our customers updated on the status of your order. If you have any questions on the status of your order, please contact us at info@fatbeats.com.

How much will shipping cost?

Unfortunately, there are no set shipping charges. Rates fluctuate, and while our automatic estimation system is reliable, it is imperfect. Sometimes our estimated shipping rates can be disproportionate for weight and size, meaning that an order for the same number of vinyls and CDs may be incorrectly estimated as costing about the same to ship. All shipping charges will be adjusted appropriately upon completion of the order. Be assured that we’re interested in building a relationship with our customers, not in getting that extra few dollars from overcharging for shipping.

Why is it so expensive to ship overseas!?!

For our international customers, our rates on large orders are sometimes inflated by our automated system. This, again, is a product of an imperfect automated system and of fluctuating rates. While we are unable to guarantee specific rates for shipping, one can gather rough estimates at http://ircalc.usps.gov/. Large orders for our international customers often see drastic reductions in shipping charges when the order is completed.

Do you give discounts on large orders?

Fortunately for our customers, our prices are already as low as they can go. Unfortunately for those seeking discounts, our prices are already as low as they can go. Do keep in mind, however, that large orders always experience a lower cost of shipping-per-item.

I am a retailer. Can you sell product to me wholesale?

Fat Beats Distribution handles all wholesale inquiries from retailers. Contact them via phone at 718-875-8191, and ask to speak with the general manager, or send an e-mail to info@fatbeats.com.

Requests for returns are to be reviewed individually at info@fatbeats.com, and are granted based on its unique circumstances. Please contact us before you return the product to make sure that we'll accept it. We cannot always accept responsibility for warped records. Contact UPS if your package is damaged or appears to be tampered with.

Do you have a printed catalog?

Our catalog is very extensive and constantly changing, therefore it's impossible for us to provide an updated print copy.

I'm looking for a record that's not in your online catalog; can I make a special order for it?

You can request any record we don't have by sending an email to info@fatbeats.com. We’ll do our best to get it for you.

How do I go about getting Fat Beats to manufacture or distribute my product?

Please send all materials for consideration to:
Fat Beats
ATTN: A&R Dept.
110 Bridge St. 3rd Floor.
Brooklyn, NY 11201
Please include a letter explaining what you are looking for, as well as a one-sheet or any additional information about you and your product. Be absolutely certain to include your name and contact information ON the product as well. The A&R department reviews everything, but due to the volume of submissions, we cannot return each item we receive. Also due to the volume of material we receive, we cannot review MP3 files via e-mail. Fat Beats is very selective with our product, and we will only contact you if we are interested. There is no need to email back asking about your product.

How can my company advertise on Fatbeats.com?

For rates and information regarding advertising on FatBeats.com, email your request to info@fatbeats.com.