What happens when I pre-order a release with Fat Beats?
•As soon as we have full details of an upcoming release, it will be added to our pre-order section. However, due to the nature of manufacturing and production, pre-order dates may change. If your pre-ordered items are holding your package from arriving please email us with a request to ship the in-stock items now and pre-ordered releases when they become available.
•If your order contains pre-order items we will hold the package until all titles are available to ship. Please specify in the comments section of the checkout if you would like to: a) hold your order until it can be entirely fulfilled or, b) have the in-stock items shipped immediately and the pre-ordered items ship when available. Please note that option B may require additional shipping charges as multiple packages will be shipped.
Reach out to us via email.
If you have questions regarding your order please visit our Order Status page before contacting us.
If it's urgent don't hesitate to give us a ring.
Business hours are Monday - Friday 10AM-7PM EST.
Phone: 718 875 8191 ext. 202
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