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Important information when ordering with Fatbeats.com
Order Processing Time
Online orders are processed within *3-4 business days or *7-9 business days depending on availability.
Order processing time is separate from shipping time requested.
Pre-Orders
We try and offer as many upcoming projects available for pre-order when the releases have moved into production. However, due to the nature of manufacturing and production, pre-order dates may change.
If your order contains pre-order items, we will hold your package until all titles are available to ship. Please email customerservice@fatbeats.com for any questions or concerns.
Out of Stock Items
Our stock rapidly changes and we try and set in place a system that avoids purchasing items that become out of stock. However, if a product ordered is out of stock or on back-order, we will reach out and give you the chance to change or cancel your order. If you choose to cancel, you will be refunded in full.
Digital Items
If your order contains digital items you will receive a digital download link after checkout and it will also be sent to the email provided at checkout.
Return Policy
All sales are final. However, if the item ordered is different from the item you receive, please contact us and we can arrange to get you the desired product.
